Phase III Commercialization

Spring 2009

Preparing to Sell A Business: 11 Must Haves for Due Diligence

by Terry M. McMahon

Selling a business is not like selling real estate. It is a complicated endeavor requiring significant planning and preparation by the Seller. Similar to the creation of a commercialization plan used to launch a business, selling a business requires a comprehensive game plan and a team of professionals to guide the sale to closure. Effective teams generally consist of a broker, CPA, attorney, appraiser and personal financial planner.

Realistic Valuations

Obviously, this is not a simple process. It can take several months and require high-levels of confidentiality, which is crucial because suppliers, customers and employees are often unaware that the business is for sale. The Seller can keep it moving though, through thorough preparation. Notably, negotiations most often break down because the Buyer and Seller cannot come to an agreement on the value of the company for sale, which is typically the result of unrealistic valuation expectations from the Seller. The business should be valued from two perspectives:

  • Perspective One: The perspective of a financial buyer where no synergies are involved
  • Perspective Two: The perspective of a strategic buyer where synergies are involved and they might pay a premium to obtain the synergies.

A realistic valuation of a company should be determined early on with decisions made concerning the asking price and terms, the expected price and terms, and the walk away price and terms. These decisions should be made before getting caught-up in “deal fever.”

Mitigating Risk With Due Diligence

With so many unknowns to consider, especially in the current economic environment, the risks in making a corporate acquisition are significant. To mitigate the risk, the acquiring group will conduct due diligence, which is the information gathering process Buyers conduct prior to committing to the purchase of a business. The Seller is expected to provide thorough information. Not doing so can be construed as an attempt to conceal potential liabilities and open the door to future litigation.

Preparing the materials for due diligence will take time. Anticipating the types of information that may be requested and planning ahead will keep the momentum of the deal going. Advanced preparation also gives the positive impression that the business is run in a professional manner. This raises the face value of the company in the eyes of the acquirer and could lead to a higher sale price.

The following 11 items are necessary in preparation for due diligence.

Financial Review

A comprehensive financial review is critical. Accurate balance sheets, earning statements, and cash flow statements, going back several years will be requested by potential Buyers. Most Buyers will also want to discuss pricing policy and marketplace position. Audited financial statements for the current year to date and the three prior years are generally required unless the company has revenue under a few millions dollars. It is also common for a Buyer to request reports of a mix of sales by business/product segment over the prior three years with the associated gross margin. Because asset values represent a significant part of the asking price, Buyers will want to inspect the business property/equipment to understand the rationale behind the valuation process.

Expenses

A list of expenses that will not be considerations for a Buyer, including the current owner(s) take out of the business and any related expenses.

Company Milestones

A basic timeline of significant company events/milestones starting with the creation of the company and continuing to the current day.

Organizational Charts

An organizational chart that includes supervisory levels and the number of their employees. The exception to this is for Sales and Engineering functions where all employees should be shown. In addition, a Seller should also:

  • Prepare a list showing total employee headcount over the last three years, listing the length of service for all employees.
  • Outline payroll commitments, benefits packages and other HR issues.
  • As for the Engineering function, develop information on the background and qualifications of department personnel. Document the product development processes and design tools/systems in place and indicate how much engineering effort is spent on:
    • Live order applications
    • Cost reduction projects
    • Product extensions
    • New products

Intellectual Property

Documentation on Intellectual Property (IP), patents, inventions, invention studies (whether patentable or un-patentable), designs, copyrights, mask works, trademarks, service marks, trade dress, trade names, secret formulae, trade secrets, secret processes, computer programs, algorithms, confidential information and know-how, including:

  • A list of all IP that the company owns.
  • Copies of patent documents:
    • Agreements and associated royalty reports obtaining or granting the right to use any IP;
    • Any outstanding order, decree, judgment, stipulation or agreement restricting the scope of the use of any IP owned or used by the Seller.
  • A list of all pending litigation, including the status of any settlement discussions, involving IP rights in which the company is named defendant or where the Seller/Associate is a named plaintiff.

Operations

The new owner will approach operations in their own way, however they will need to understand current processes and procedures, vendor relationships, ordering procedures, inventory management, management systems and customer relations. Everything that relates to the day-to-day operation of the company is fair game in the due diligence process.

Customer Base Profile

The acquirer could request a customer list, from the last three years, for 80 percent of the business. Due to the sensitive nature of this request, it is typically acceptable to indicate the total number of customer accounts and the number of customer accounts that comprise over five percent of total business sales.

Percentage of Sales from Key Industries

A profile of the percentage sales from key industry segments will be expected. List 80 percent of the sales by industry group, with the remaining listed as “Other.”

Sales/ Marketing Summary

A summary of the marketing program and a list of the sales tools/support with a brief description of what the company does for:

  • Price books (electronic or hard copy)
  • Product selection tools
  • Literature
  • Training
  • Advertising
  • Tradeshows
  • Lead generation
  • Newsletters
  • Ecommerce

Legal/ Liability Issues

Legal and liability issues are a very strong concern of the due diligence process. Prepare a list of:

  • All necessary permits, licenses, franchises and other authorizations from public authorities
  • Any pending or threatened action or proceedings which could result in the revocation/suspension of business activities

Human Resources

The following HR issues will be of particular interest to any potential Buyer.

  • Is there a union?
  • What is the employee turnover?
  • Review of benefits
    • Pension Plan/Savings match
    • Vacation
    • Health programs/Dental/Optical
    • Disability
    • Relocation policies
  • Employee Health and Safety (EHS)
    • Who has the responsibility for EHS at the location?
    • Is there a safety committee?
    • What are its activities?
    • What safety statistics are routinely collected?
    • Have any OSHA citations been received in last five years?
    • Has the facility ever experienced a fatality?
    • How many workman’s compensation claims are there per year over the past three years?
    • What process is used in drug testing?
  • Air & water pollution control
    • Is a National Pollutant Discharge Elimination System (NPDES) permit in place?
    • Has the business received any notices of violation, administrative orders or compliance schedules in the past three years?
    • What is the facility’s s source of potable water?

All parties want the due diligence process to run smoothly. While preparation for the sale requires a lot of work up front, it is the best insurance against a drawn out sales transaction, which can cause high levels of frustration on both sides of the negotiating table and may not lead to a favorable outcome for either side.

The Strategic Buyer Strategy

After doing all of this work, it is to the seller’s advantage to focus efforts on interacting with a strategic buyer. A strategic buyer is one who can do more with the business than the seller could if it remained as a stand-alone company. These synergies are often the reason why the strategic buyer is interested in the acquiring company. Synergies have a value and can come in the form of sales growth (they can grow the sales faster than the acquired company can do itself), cost savings (eliminate duplication of resources or leverage better purchasing power), and financial synergy (lower cost of capital, taxes, debt capacity).

Evaluating the potential synergies the buyer sees in the business should be part of the seller’s due diligence process when entering into negotiations. Do not expect the acquiring company to openly reveal these synergies due to the natural tension between a buyer and a seller. Obviously, the seller wants to receive from the buyer an amount that includes the synergies in the valuation and the buyer only wants pay for what the business or technology would be worth if it continued as a stand-alone business.

The seller needs to make an assessment of the company’s baseline value as a stand-alone company and then value it again from the viewpoint of the acquirer, with the realization of potential synergies. It works to seller’s benefit to understand the magnitude and importance of synergies to the acquiring company. If they are important, then the seller is in a stronger position to negotiate a value that takes into account a portion of the synergies—increasing the selling price above a stand-alone value. If purchasing the company only plays a small part in realizing the buyer’s synergies then the seller is in a weaker negotiating position. Knowledge is power, and adequate due diligence will prepare the seller for these negotiations and will likely provide a better overall outcome for the final sale. ♦

Check List for Marketing Your Company For Sale

Just as selling your business is a little more complicated than selling real estate, marketing your company for sale requires a little more leg work than marketing a widget does.

Find Potential Buyers

  • Identify synergistic companies that would place the most value on your business. Consider:
    • strategic alliance partners
    • competitors
    • vendors
    • key management personnel
    • financial buyers in the industry

Screen potential buyers

  • Qualify potential buyers prior to providing information about the business.
  • Establish a contact chart that identifies the key relationship, contact information and result of last contact.
  • Rank the entries on the contact chart in order of anticipated level of interest and probability for closing a transaction.

Meet with potential buyers

  • Divide the contact list of potential buyers up by relationship to members of the business sales team. The team member with the closest relationship should make the introductory call.
  • Prior to sharing any confidential information, make certain there is a nondisclosure agreement in place and that negotiations take place with a person who has the corporate authority to make an agreement.

Provide an offffering memorandum to potential buyers

  • The offering memorandum is an extremely important document that incorporates the valuation of and describes the business. This document is the primary means to describe the seller’s business, the basic value proposition and must combine both salesmanship and truth—putting the business in the most positive light. This document sets the stage for all future negotiations. It should accomplish the following:
    • Describe the industry, core products/services, marketing/growth strategy and the management team.
    • Provide three years of historical, quarterly income statements and a balance sheet.
    • Providing financial projections for the company should also be considered as an inclusion to the offering memorandum, since it is likely to be the basis for determining the valuation of the company.

Ask for a Letter of Intent

  • When a potential Buyer shows interest, the Seller should ask for a “Letter of Intent” (LOI).
    • An LOI is a written promise from the potential buyer to the seller that essentially says that the buyer will follow through with the deal if due diligence shows that the information provided is substantially correct. It lays out the deal structure including offering price, terms and other important information.
    • LOIs resemble written contracts, but are usually not binding upon the parties in their entirety. However, many LOIs contain provisions that are binding, such as non-disclosure agreements, a covenant to negotiate in good faith, or a “stand-still”/”no-shop” provision that promises exclusive rights to negotiate.
    • An LOI may also be referred to as a memorandum of understanding (MOU).
  • “Letters of Intent” need to be evaluated and a first choice must be selected for negotiation. It is considered unethical to deal with multiple buyers, so only negotiate with only the top buyer (for a limited time). If that falls through, move onto buyer number two and so on.

Due diligence and negotiating

  • During this time frame (which typically lasts no longer than 4 to 6 weeks), the prospective buyer has the right to delve as deeply into the business as they need to in order to feel comfortable in committing to the purchase. This scrutiny of financials, physical inventories and even interviews with key employees can be intense and may be uncomfortable at times. Remember though, while it is stressful, due diligence is survivable.

Complete the sale

  • Make a list that includes a time-table of all closing items needed to complete the sale and follow through on them quickly.